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Feedback — Permissions

Overview

This page documents the permissions used in the Feedback feature. Submitting a suggestion or complaint requires no special permission — any logged-in collaborator can do it via the global header. The permissions below control who can manage submissions and who receives email notifications when new ones arrive.

For general access concepts and permission categories, see: Permissions & Access

Permissions by transaction

Usage

Permission Grants access to
view Access the Suggestions & Complaints screen (/feedback). View all submissions across both Pending and Resolved tabs, open detail modals, and manage status transitions.

Notifications

Permission Grants access to Requires
feedback email Receive an email notification each time a new suggestion or complaint is submitted. Does not grant access to the /feedback screen. —

Note

Submitting a suggestion or complaint via the global header button is available to all logged-in users regardless of permissions.

Typical role mapping

  • HR / Administrator

    • view (Suggestions and Complaints)
    • feedback email (Suggestions and Complaints)

  • Manager / Supervisor

    • feedback email (Suggestions and Complaints)

  • General Collaborator

    • (no permission required to submit)

Troubleshooting access

  • If the Suggestions & Complaints option is missing from the HR menu, the user is missing the view permission for the Suggestions and Complaints module.
  • If a reviewer or manager is not receiving email notifications when new feedback arrives, they are missing the feedback email permission.
  • Any logged-in user can submit feedback — there is no permission to grant or revoke for submission.

For system-wide troubleshooting, see: Permissions & Access